enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of the International Calling Limitations, Terms & Conditions, or Acceptable Use Policy. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. enTouch Wireless reserves the right, without notice or limitation, to terminate data usage or individual calls, or after providing notice to you, offer you a different service plan with no unlimited usage components, limit data throughput speeds or quantities, or deny, terminate, end, modify, disconnect, or suspend your service, or decline to renew your service, if you engage in any of the prohibited voice or data uses detailed below or if enTouch Wireless, in its sole discretion, determines action is necessary to protect its wireless networks from harm or degradation. If you have additional questions, call us at, Has an income that is at or below 200% of the, Receives benefits from certain federal assistance programs: Medicaid, Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income, Federal Public Housing Assistance, Veterans and Survivors Pension Benefit, Special Supplemental Nutritional Program for Women, Infants and Children (WIC) Program, or. Your Name *. Social Security benefits statement. Our terms and conditions will apply, in addition to any others communicated to you that are specific to your service plan. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. Carrier on Customer's Account *. Customer Support Information Dial 611 from your enTouch phone E: support@enTouchWireless.com P: 866.488.8719 M: 3030 LBJ Freeway, Suite 1320, Dallas, TX 75234. AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Apple iPhone 7 Plus Select Now Free Samsung Galaxy S9 Plus Select Now Free Samsung Galaxy A10E Select Now Free Apple iPhone 7 Select Now Other factors, including your device, network availability from our underlying carrier, your proximity to cellular towers, and environmental factors may affect speeds. *All forms of ID must be valid and used before expiration date. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). If you are enrolled in both Lifeline and ACP with enTouch Wireless, then you may revert to our standard FREE Lifeline plan where available and if you are eligible. LITTLE ROCK, Ark. . When the ACP ends or your household is no longer eligible, customers will be subject to our regular undiscounted rates. Our standard terms and conditions, including the Acceptable Use Policy (AUP), also apply and are available at, . OFFERS MAY VARY BY STATE and service may not be available in all areas. Monthly service benefits may be transferred to another provider subject to applicable regulatory restrictions. Assurance Wireless has an average consumer rating of 2 stars from 156 reviews. You must use your phone to continue to receive service. Divorce decree or child support document. Need Assistance? Copyright 2023 enTouch Wireless All Rights Reserved. Your account number can be found in the top right corner of any bill or by logging into your online account. Box 105561, Atlanta, GA 30348). Promotional offers may be modified or withdrawn at any time. After high-speed data thresholds are reached, data speed will be reduced at increments in accordance with service plan details to as low as 256Kbps. You will need to supply either a credit card or PayPal information. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Subscribers enrolled in the EBB as of December 31, 2021 may keep their EBB benefit for 60 days and must transition to the ACP benefit on March 1, 2022, if eligible. Account type. Your phone is shipped with a plan loaded and ready to use. Only qualified consumers with documentation proving eligibility may enroll. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. 3 consecutive months' worth of your most current pay stubs. Copy of last year's State or Federal income tax return. Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. enTouch Wireless offers a FREE phone* with service to qualifying individuals nationwide! Click here to enroll today to see if you qualify! Veterans Administration benefits statement. International calling does NOT include text messaging, picture messaging, or video messaging. Service plans are posted on enTouch Wirelesss website at www.entouchwireless.com/acp-plans/. You can apply your ACP discount to any available enTouch Wireless service plan. ACP services and devices are subject to consumer eligibility, provider participation, product availability, and approval by the FCC/Universal Service Administrative Company (USAC). The ACP monthly service and device discounts cannot be transferred to another household or individual. Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Using MyAccount, you will be able to change your email account passwords, create new email accounts, and find out information about your broadband service. There are no fees associated with this change. For more information about ACP, including plans & eligibility, visit entouchwireless.com/affordable-connectivity-program. Connected device benefits require a co-pay of at least $10.01 plus tax and fees where applicable. Account type Residential Business First Name Last Name Account number cancel Account Sign Up and Security FAQs Where is the account number on my bill? AUP and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. Lifeline plans and benefits may be maintained without enrolling in the ACP. Hence, here is the comparison of the two plans in the state of California. ACP benefits may be obtained from any participating provider of your choosing and your monthly service benefit may be transferred to another provider at any time. ACP is a federal government program operated by the FCC. enTouch Wireless reserves the right to block calls to any country or international number range without notice. If you would like to have your ACP plan on a separate device with a different phone number, please call Customer Care at, No. You must opt-in and choose an eligible ACP service plan. If the FCC announces that funding has been exhausted, we discontinue our ACP service offers, or we determine you are no longer eligible for the ACP, we will notify you and revert to our standard FREE Lifeline plan where available and if you are eligible, or you may choose another service plan by paying the applicable undiscounted rate for any of our plans available at that time plus applicable fees and taxes. Available upload/download speeds will be determined by your particular service plan and speeds also depend on other factors, including network availability, as described here: https://www.entouchwireless.com/internet-transparency/. ACP is a federal government program operated by the FCC. Social Security benefits statement. To confirm that your phone is unlocked, you can dial *611 from the device or call Verizon's customer service at 800-922-0204. Specialties: This location is closed to the public. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA, or on SSA letterhead. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Your Lifeline benefit and ACP can be combined and applied to the same service plan or applied to different service plans. Lifeline plans and benefits may be maintained without enrolling in the ACP. Our terms and conditions will apply. Customer's Account Number *. The Estate of Virgil Brown Jr. sued Gain Inc., a nonprofit, its insurer Arch Insurance Co., and Gain employees Darrell Davis and Dr. Leslie Smith, in . PROMOTIONAL OFFER SUBJECT TO ELIGIBILITY FOR AFFORDABLE CONNECTIVITY PROGRAM (ACP) AND LIFELINE. Lifeline is a government benefit that provides free cell phone service for eligible customers. There are some great resources online with details for most carriers (wireless or landline). As of 2015, payments between $15 and $29.99 expire after 30 days while payments of over $100 expire after 365 days. When registering to pay your statement online with the MyAstound Account, you will need to have your most recent billing statement to fill out the needed 13-digit Account Number and 6-digit Account Pin. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. When the FCC announces the end of the ACP program, or we end our promotional FREE ACP service offer, we will notify you, and you will revert to receiving only the standard FREE Lifeline plan if you are eligible, or you may keep your ACP service by paying the applicable undiscounted rate plus fees and taxes. Your service plan terms and conditions may limit the amount of high-speed data included with your service plan and the actual speeds you will achieve while using our broadband services. We've compiled some of the most common wireless carriers that make finding your account number and PIN a bit more difficult. Login to MyAccount using your email address and password. Overview; Facilities Management; KPIs; Strategies; Smart Buildings, Smarter Benefits; NOTE: Your account will need to be in good standing in order to proceed. OFFERS MAY VARY BY STATE and service may not be available in all areas. 2. A household is eligible to receive an ACP discount if a member of the household meetsoneof the criteria below: Households residing on Tribal Lands are additionally eligible to receive an ACP discount if a member of the household meets one of the criteria below: ACP eligibility will be determined for the FCC by USACs National Verifier and National Lifeline Accountability Database, or an alternative verification process approved by the FCC. International calling does NOT include text messaging, picture messaging, or video messaging. Please be sure all of the above information is accurate before calling. If you already own a phone, you could also bring your own device to EnTouch Wireless. And yes, you will have to pay a reconnect fee for each Astound Broadband service (cable, phone, Internet) that has been shut off due to late payment and reconnected. The ACP monthly service and device discounts cannot be transferred to another household or individual. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). Only eligible consumers may enroll. Scroll down to the bottom of the screen and check your build number; If your build ends in B14, your phone is running on the latest ZTE software. Now, if your build ends between B06 & B11, you will have to update your phone until it reaches version B14. No wait time! The ACP monthly service and device discounts cannot be transferred to another household or individual. If you want to apply for ACP service only, please call 888-294-9465. The passcode is your 4 digit PIN. *Unlimited data does not mean unreasonable data usage. Read More Award-winning support is just a tap away. Eligibility is based on income or participation in certain government benefit programs and is determined by the National Verifier (documentation may be required). Limitations, AUP, and applicable terms and conditions are available at https://entouchwireless.com/terms-of-service/. You can contact enTouch Wireless through their number, 1-866-488-8719, for more info on the 'Bring Your Own Phone' program. Currently, only English and Spanish-speaking customer support agents are available because enTouch Wireless only offers and sells California LifeLine service in those two languages.