Privacy Policy . Opening hours are subject to change; agencies may have reduced hours on Public Holidays. australia247 is not a booking agent, and does not charge any service fees to users of our site. Now on hold because of "unusually long delays" to try and get a refund. Failure to do so might incur a reprinting fee. 123. Many online companies are not interested in customer service, just selling as much as possible with as few overheads as possible, so customer service is deemed expendable. Let their tiny hands and their big imaginations get creative as they build their . Please be aware that ICC Sydney has NO obligation to honour tickets purchased from or through unauthorised re-sellers. This is an automated system. Either search for groups on the Ticketek website or visit the group booking page here. The largest attendance recorded for a single-day event at the MCG was the Billy Graham Crusade, hosted by the prominent evangelical preacher, which attracted 130,000 people in 1959. Buy your tickets only from an authorised seller. If youre planning to catch public transport visit transportnsw.info for the latest travel advice. the record-breaking Ed Sheeran concert on Thursday, has broken records for the most number of tickets sold for an Australian concert. Our customer service page also includes refunds and exchange policies, instructions for printing tickets at home and an up-to-date list of any cancelled and rescheduled events. Ticketek provides ticketing services to Australia's premier venues including ANZ Stadium, Qudos Bank Arena, Sydney Cricket Ground, Melbourne Cricket Ground, Rod Laver Arena, Hisense Arena, AAMI Park, Her Majesty's Theatre, Blundstone Arena, Suncorp Stadium, Brisbane Entertainment Centre, Gold Coast Convention and Exhibition Centre, Newcastle Entertainment Centre, Canberra Stadium, National Gallery of Australia Canberra, Adelaide Entertainment Centre, Adelaide Oval, Perth Theatre Trust, Regal Theatre and RAC Arena. If you can't find the answers you are looking for, fill out a form and our support team will happily look into your request. If you have purchased a resale ticket, you will need to contact the reseller direct to seek your refund. You should be aware that forged and fraudulently-obtained tickets are presented and denied entry to nearly every event we present. Patrons should call 1300 665 915 for further information. Terms of Service . "We have robust customer solutions systems and procedures in place which have been developed and improved over many years and typically result in 90 per cent of our fans being automatically refunded for cancelled shows within 10 days of cancellation," a Ticketek spokesperson said. So good service for me. Confusing Fans: If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. This includes ticket orders associated by the same name, email address, billing address/delivery address, credit card number or any other details provided to Ticketek. Ticketek takes the issue of scalping seriously. XCEL GLOBAL SERVICES PRESENTS. View privacy policy, A photocopy of the credit card used to purchase the tickets, A photocopy of the credit care valid Photo ID. Sydney, NSW: Sat 25 Nov 2023 EVAN Theatre Panthers, Sydney, NSW: Please be aware that first time purchasers will be required to provide a copy of the front of the valid Companion Card as proof of issue, which is outlined in the Companion Card terms and conditions. Accessible Ticketing Enquiries and Bookings When you purchase through the official ticket seller, you pay the real price as determined by the artist & promoter. How do I contact Ticketek? Accessible Seating Booking Assistance Contact Us General Information Group Bookings Marketplace My Ticketek Ticket Delivery Refunds, Payments and Exchanges Postponed and Cancelled Events Their customer service to follow up and right the problems is poor. Sheeran will perform on Friday night at the MCG for his second and final show in Melbourne. Share the fun with colleagues, students, family and friends and register now with Ticketek Groups! email address, billing address/delivery address, credit card number or any other details provided to Ticketek. These agencies do not accept telephone bookings or enquiries which must be made online or by using the national charge by phone enquiry number, 132 849. Get your official tickets from Ticketek search close; Your session expires at: 11:50AM AEST. Family Policy: A family ticket consists of 2 adults and 2 children OR 1 adult and 3 juniors (as per Ticket and Entry Conditions Policy). Uniting for the cause; Make World Cancer Day donations with your ticket purchase, Rod Stewart announces huge 2023 Australian Tour with very special guest Cyndi Lauper heres how to get tickets, whois: Andy White Professional WordPress Website Developer London. Call the Sydney Coliseum Theatre box office for all Accessibility Booking Enquiries on (02) 9677 4916. Ticketek Australia Customer Service Number: 13 28 49. The phone number for Ticketek is 13 28 49. Whether booking tickets for your colleagues, students, social club or family and friends, Ticketek Groups is your key to purchases with a range of benefits: No current Ticketek Groups events for this state. If you dont allow cookies, you may not be able to use certain features of the website. You can reach out to Ticketmaster's customer service team on Facebook ( @TicketmasterAU) and Twitter ( @Ticketmaster_AU ). Tickets for the concert were only able to be accessed via the ticketing giants app. shopping_cart; dehaze . Ticketek routinely mismanages ticket processing which should be simple. Its likely our team will then need to direct message you to obtain the necessary account and booking details related to your question. > How do I contact Ticketek? Ticketekis the only authorised ticket seller for live events held at First State Super Theatre and Darling Harbour Theatre. Level 19/ 66-68 Goulburn Street, ticketek contact number sydney. If you have selected Ezytickets, remember to print your tickets before you arrive. The announcement of P!NK's Summer Carnival tour of Australia coincides with the release of her highly anticipated new album, " TRUSTFALL ". Selling 1 x ticket to the Backstreet Boys in Sydney. A photocopy of the transaction history or copy of the receipt will not be accepted. Patrons can book tickets online by visiting theTicketek website. australia247 is not responsible for content on external web sites. Head over to our customer service pagehereand give our social pages a follow for regular updates. $175 Negotiable. GPO BOX 1610, SYDNEY NSW 2001. Simply provide a copy of the Companion Card to Ticketek when booking tickets, and present your valid Companion Card to our box office on event day. Our helpdesk hours are Mon-Fri 9am-5pm. After showing the world what Australia is capable of, the time has finally come to welcome the team back to home soil! It is recommended that you allow all cookies. This service is subject to our terms . Handbags up to A4 size are permitted but may be inspected as a condition of entry. ICC Sydney is not a Ticketek Agency. Patrons holding one of the following cards are eligible to purchase a ticket at the concession rate: * Note: Cardholders only (not their dependants listed on the card) are entitled to the concession price for a ticket. It wasnt until we got to the front that they were saying no you cannot come through unless you have the barcode, she said. So then went back and found the screen with only 2 tickets, definitely only two tickets were ordered. Parking XCEL GLOBAL SERVICES PRESENTS. Charged me for 4 tickets instead of 2, I think it was partly my fault as I had to reset my password and I couldn't get back to original screen so started again, but then found I had 4 tickets, but no way to remove the tickets. Meet and Greet after the show We do recommend printing as otherwise you will need to line up at the box office to have your ticket printed and may experience delays in entering as it can get quite busy on event night. The Companion Card promotes the rights of people with a disability who require a companion to fair ticketing at events and venues. ACT Agencies; NSW Agencies; QLD Agencies; SA Agencies; TAS Agencies; VIC Agencies; See all 7 articles My Ticketek; Gift Vouchers; Contact . For more information, please visit Sydney Coliseum Theatre. Simply save your Mobile Ticket to your device, and turn up the brightness whenpresenting the ticket to our team members who will assist in scanning upon entry. Connect with Ticketek Pty Ltd at Goulburn Street, Sydney, NSW. I will be patient and wait to be answered as I want my refund and definitely don't want to have to navigate that awful phone system again. A small number of Ticketek App users, who had valid tickets, were unable to retrieve their entry barcode until the issue was resolved. b) Ticketek is particularly concerned about how our business is impacted by this issue, given our volume of ticket transactions for events held in NSW. A second form of identification (e.g. Ticketek also offers a dedicated team of call centre representatives, and operates 114 agency outlets throughout Australia. Cloakroom drivers licence, Medicare card, credit card) may be requested when purchasing or utilising a concession ticket to verify the concession entitlement. Book onsite accommodation at Novotel Sydney West HQ. The last time the MCG hosted a crowd of more than 101,000 people was when Hawthorn defeated Carlton in the 1986 VFL grand final. They must present the relevant concession documentation at the point of purchase (where requested) and upon entry to the venue. Rich events in association with your Melbourne MAMA . Sydney, NSW: Sun 14 May 2023 Rod Laver Arena, Melbourne, VIC . The Morning Edition newsletter is our guide to the days most important and interesting stories, analysis and insights. In addition, be wary of the highest placed search results on the internet, as these can often be paid ads for the Resellers. Change My Location When you book any event, they give you a seat allocation before you pay, you can then look it up on the seating plan, if happy you pay, if not you choose other seats. Booking procedures, policies and information related to accessible bookings is available within our help pagehere. ticketek contact number sydney. With over 40 years' experience ticketing the biggest live events and venues in Australia, Ticketek is the leading ticketing partner to the sports and live entertainment industry and operates Australia's most advanced multi-channel ticket sales and distribution network. The Ticketek Call Centre is open from 9am 9pm, Monday to Friday with reduced hours on weekends and policy holidays. More information on CommBank Stadium COVIDSafe measures. JJ Lin concert ticket. If you would like to use your phone please select Mobile Ticket as a delivery option instead. Sydney. Find business, government and residential phone numbers, addresses & more on the White Pages . Below are the search results for phone number 13 28 49 / 132849 including name and address. Shopping centres and malls with Ticketek in Australia Westfield Knox Victoria, Wantirna South, GPS: -37.86927, 145.24004 | phone: 03 9814 5000 | stores: 256 Westfield Warringah Mall New South Wales, Brookvale, GPS: -33.767718, 151.265968 | phone: 02 9905 0633 | stores: 334 Westfield Fountain Gate Live Chat with one of Ticketek's agents via their website. Get your official tickets from Ticketek search close; Your session expires at: 1:50PM AEST. USA Business Directory. Secondly, ticketek doesn't provide the seats, that is the venues responsibility. The original ticket face value, exact seating allocation or information about seating restrictions are rarely provided at the time of purchase. If youre wanting to contact us about your order, or an event youre wanting to buy tickets for, we highly recommend doing it via these online channels before picking up the phone. User #648213 212 posts. Others were unable to add tickets into their digital wallets. TEG announced today (Tuesday) that Ticketek has signed a deal with the venue for the supply, installation and support of ticketing systems and services. Generally they are listed in the top four searches on the internet above the official ticketing agent and more recently on fake Facebook Event Pages which redirect you to unauthorised Reseller sites. Read more about TEG and its associated companies, New South Wales / Australian Capital Territory. No, Ticketek tickets can only be listed via your My Ticketek account. If you have an issue with tickets purchased through an unofficial agency please return to the point of purchase. There are a few ways to save your mobile ticket: For live events in Darling Harbour Theatre and First State Super Theatre, there are a number of ways to book accessible tickets through Ticketek: Please note that those wishing to obtain a companion ticket will need to hold a valid government issued Companion Card. Ticketmaster Blogger Were sorry, this feature is currently unavailable. Please refer to the. All the bad reviews on here, you have to understand that companies like this don't want you to speak to them, so they make it as difficult as possible on purpose, because personal contact is expensive for them. This is an all ages show. *Or until pre-sale allocation is sold out. Perhaps that's the moral of the story get off the couch and into a good old fashioned store :-). A person must have the appropriate form of concession to purchase a concession ticket. Important event information Suitable for ages 18+ Free Age Range: 18 months and under on the knee . ticketek contact number sydney. Ticketek Australia: 54 questions on Australia's largest opinion site ProductReview.com.au. You can reach out to Ticketmasters customer service team onFacebook(@TicketmasterAU) andTwitter(@Ticketmaster_AU). chevron_left, Availability of accessible seating may vary. Is this your business? Call Ticketek's Accessible Seating Booking Line on 1300 665 915.